Tree on the house? Call before anything else.

Safety comes first

Downed trees, broken limbs and damaged vegetation create dangerous conditions around homes, businesses and roads. Stay away from damaged trees until they can be properly assessed.

Treat any wire touching a tree as live. Kuiper treats electrical conductors as potentially energized until their condition is verified, and does not cut, move or repair utility lines. Contact your electric utility about downed or trapped lines.

How an emergency job works

• Call. Tell us what happened, where the tree is and whether anything is on a structure or a line.
• Assess. We look at the tree, the structure, access and hazards. Photos and video help.
• Written emergency proposal. Price, scope, hazards, safety, terms, photos of the pre-work condition and your acceptance. See a real one, with the names and prices changed.
• Extraction. The crane and grapple saw remove weight in a planned sequence. The crew adjusts as the tree and structure shift.

Honest about the risk

A tree resting on a damaged house can move, settle or roll as weight comes off. KVM plans every cut to avoid further damage, and says plainly in writing what cannot be guaranteed. Structural repairs, utility repairs and lawn restoration are separate from tree removal unless you authorize them.